HOPE Consulting LLC introduced Trigger Training and Coaching to Enhance Performance (CTEP). Trigger Training has enabled us to make it crystal clear to our employees when they are in a state of uncertainty and that they need to stop and seek assistance from their supervisor.
Recently we placed a renewed emphasis on supervisor field presence and reinforcement of site procedures and Standards/Conduct of Operations. We found that CTEP is perfectly designed for observation and coaching in the field and has provided us with a model for changing culture and affecting safety and compliance behavior in a positive effective way. We believe these two models have helped us improve our performance and results show we are currently at an RIR of .33 and we are back on schedule."