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A CRITICAL STEP is a human action that will initiate immediate, irreversible, intolerable harm to an asset, if that action or a preceding Risk Important Action (RIA) is performed improperly. This course teaches how to identify and manage these steps, emphasizing human oversight and operational safety to prevent mistakes and protect assets, all covered in 9 modules.
Starts at: $597 Per Seat
The HOP Event Reporting and Analysis (HERA) course has been designed to help improve all investigation activities using the principles and concepts of Human and Organizational Performance commonly referred to as H&OP or simply, HOP.
Starts at: $597 Per Seat
HOP Fundamentals course introduces essential principles and practices for improving performance, reducing human error, and managing defenses to fail safely. By shifting focus from error prevention to understanding real-world work practices, this course emphasizes building a Reliable and Just Culture, fostering continuous learning from both success and failure, and prioritizing safety and dependability.
Starts at: $197 Per Seat
This series of courses equips participants with the knowledge and skills to enhance performance and prevent workplace errors. Covering tools like self-checking, independent verification, peer checking, 3-way communication, and pre-work discussions, learners will gain practical strategies to verify work, follow procedures, and address risks proactively. Mastering these tools helps prevent errors, improve performance, and create safer work environments.
Starts at: $197 Per Seat
Peer-to-Peer Coaching is a key strategy in High Organizational Performance (HOP) to improve workplace safety and performance. It encourages employees to support one another in addressing unsafe behaviors, but challenges like trust issues and fear of retaliation can arise. With strong leadership support, peer coaching fosters a culture of continuous improvement and helps prevent harm and injury.
Starts at: $197 Per Seat
The HOP Event Reporting and Analysis (HERA) process has really improved the way I conduct investigations, moving beyond individual actions to uncover deeper organisational weaknesses and error traps that influence our performance. By focusing on critical steps and risk-important actions, HERA provides a structured approach that helps us understand why decisions made sense at the time and what conditions contributed to the event.
Ready to elevate your team's performance and safety? Book a call with us today or explore our full catalog of High Reliability Training courses to find the perfect solutions for your organization. Let's work together to drive success and reduce risk!