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A Risk-Based Approach to Managing Workplace Human Performance

Solving Organizational Challenges Together

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The Human Element

Human performance adds uncertainty to work. Risk arises from the interaction of three core elements:

Assets + Hazards + Human Beings.

The first "+" signifies a pathway for energy, mass, or information to flow between a hazard and an asset—enabling either controlled value creation or uncontrolled harm. The second "+" represents a human touchpoint, where interaction changes an object’s state. Because humans are fallible, this touchpoint introduces variability and uncertainty into the work.

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“To help managers and leaders of high-hazard operations protect people, product, and property from the uncertainty of human fallibility by providing them with risk-based, human performance management principles and practices, developed from leading-edge research tempered by years of hands-on experience, while honoring the triune God and clients through Wisdom, Integrity, and Love.”

MUSCHARA HELPS YOU IN THREE KEY WAYS...

CRITICAL STEPS

IN OPERATIONS

To optimize an organization’s resilience to human error, managers must be able to detect vulnerabilities within the system that could expose assets to harm from inherent operational hazards. They need a clear understanding of the extent and root causes of these vulnerabilities and must take effective action to manage or eliminate them.

SYSTEMS LEARNING

RISK-BASED THINKING

Anticipate·Monitor·Respond·Learn

These four habits of thought form the core of risk-based thinking. Through chronic easiness, workers adjust their performance to protect assets from harm when workplace conditions do not match procedures or expectations. Chronic uneasiness is an ongoing mindfulness of transfers of energy, movements of mass, or transmissions of information that could cause harm to assets.

Get Started With Tony or ron Today.

I invite you to educate yourself about human and organizational performance. Explore the options available to optimize your organization’s ability to sustain not only high levels of safety but also quality, productivity, and economic performance. Wherever there are human beings, there will be human error, regardless of what people are doing. Contact me, and I’ll get in touch with you as soon as possible.