Managing the uncertainty
of human error in operations
Human error in operations cannot be left to chance—
the risk must be managed
Overall Cost of Misunderstanding
The estimated overall annual cost of misunderstanding to US and UK businesses is $37 billion.
Employee Misunderstanding
23% of employees do not understand at least one critical aspect of their job.
Impact on Businesses
On average, businesses with 100,000 employees are each losing $62.4 million per year due to human error in the form of "employee misunderstanding."
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The Book
About The Author
Tony Muschara has over 35 years of experience in consulting, training, and management positions in commercial and military nuclear power operations…
